Privacy Policy
Last Updated: January 2, 2026
Welcome to Aithora. Your privacy is critically important to us. This Privacy Policy explains how
we collect, use, disclose, and safeguard your information when you use our mobile application and services.
1. Information We Collect
1.1 Personal Information
When you register for an account, we may collect information that identifies you, such as:
- Account Data: Email address, profile name, and profile picture (provided via Google, Apple,
or email registration).
- Authentication Data: Login tokens and identifiers from third-party providers.
1.2 Usage and Technical Data
We automatically collect certain information when you visit, use, or navigate the App:
- Device Information: Device model, operating system, unique device identifiers, and mobile
network information.
- Log Data: IP address, access times, and app crashes/performance reports.
- Usage Patterns: Interaction with AI agents, features used, and navigation history.
1.3 Content and AI Interactions
We collect the content of your conversations with AI agents to provide our services and improve our AI models.
This includes text prompts, queries, and instructions you provide to the agents.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide, maintain, and improve the Aithora platform.
- To manage your account and process credit transactions/recharges.
- To personalize your experience with recommended agents and custom workflows.
- To monitor for security, prevent fraud, and ensure compliance with our Terms of Service.
- To communicate with you regarding updates, security alerts, and support.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share information in the following circumstances:
- AI Service Providers: Your prompts are shared with third-party LLM providers (e.g., OpenAI,
Anthropic, or Dify-hosted models) to generate responses. We ensure these providers handle data according to
industry standards.
- Payment Processors: Transaction data is handled by secure third-party payment gateways
during credit recharges.
- Legal Obligations: When required by law, subpoena, or to protect the safety and rights of
our users and the public.
4. AI Data Processing Disclosure
Aithora utilizes Generative AI technology. Please note:
- Conversation data may be processed to "fine-tune" or improve local models unless you opt-out (where
available).
- Do not share sensitive personal information (passwords, credit card numbers, health data) within your AI
chats.
5. Data Security
We implement appropriate technical and organizational security measures to protect your data. However, no
transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Deletion: Request that we delete your personal information and account.
- Correction: Update inaccurate information.
- Data Portability: Request your data in a structured, machine-readable format.
To exercise these rights, please contact us at the email provided below.
7. Children's Privacy
Aithora is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly
collect personal information from children.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy
Policy on this page and updating the "Last Updated" date.